Safety
Safety is our top priority. We have a safety-first culture, empowering our people with the right equipment and the right training to do their job safely and maintain safe roads for our customers. Nothing is more important than our people and customers returning home safely at the end of each day.
Our Approach to Safety
Safety is at our heart
We care about our people, partners and customers and believe that their health, safety and wellbeing come first. We are proud to promote a culture of awareness and action where our people take accountability to identify opportunities for change. We want our workplaces to be safe places for all people.
Our safety management approach
Our safety targets are ambitious, because there is nothing more important to us than keeping our people and customers safe. People rely on us to ensure they get home safely at the end of every day.
Our approach to safety is one of shared responsibility; between our Corporate team, our businesses and every person who works with us. We are all responsible for keeping one another – and our customers – safe. Cultivating this culture means having the right management oversight and internal safety processes and systems in place, as well as helping our customers understand the role they can play in keeping themselves and others safe when using our roadways.
Our Corporate team plays an important role ensuring our robust risk management and safety processes and systems are integrated across our businesses, as well as monitoring compliance, safety performance and progress. This team works in partnership with each business, holding regular meetings and technical workshops and sharing safety insights. Our businesses also share safety insights with one another via quarterly cross-business workshops. These provide valuable opportunities to share knowledge about safety challenges, opportunities and insights, promoting a cycle of continuous improvement.
All injuries and incidents (including near-miss incidents for all small businesses) are tracked and reported using our safety software from Asset Vision, with monthly safety updates provided to management and the Boards. We undertake investigations and reviews for all lost-time injury (LTI) and serious incidents at all businesses. This allows for preventative action plans to be developed and implemented to help prevent similar incidents from reoccurring.
Emergency response training
Emergency response training is an imperative aspect of workplace safety, equipping employees with the knowledge and skills needed to act quickly, effectively and safely during an emergency. Exercises were conducted at both APRR and Warnow Tunnel during the year (see case study on Warnow Tunnel’s exercise below).
All eyes on customer safety at APRR
All three control rooms at APRR have all eyes on customer safety, thanks to the 550 cameras that scan the networks there. The cameras provide operations a real-time picture, so they can respond to incidents in less than 30 minutes. The team manages an average of 66,000 events each year, including 20,000 breakdowns and accidents. They also take customer calls 24/7 from emergency and SOS call points.
Our Safety Targets and Performance
| Stakeholder group | What matters most | How we create value | How we engaged in 2024 |
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Safety Large businesses1: LTIFR < = 3 Small businesses1: LTI < = 1 |
LTIFR = 4.85 APRR
LTI = 1 at Chicago Skyway and Dulles Greenway LTI = 0 at Warnow Tunnel and Corporate
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Driven by manual handling incidents and slips and falls while working on the roadway. See page 20 for more information. 1 employee LTI at Chicago Skyway and 1 contractor LTI at Dulles Greenway (where contractors are included in safety targets). |
Safety plans and training continue across all businesses to protect our people and customers. A number of specific actions to be undertaken at APRR. See page 20 for more information. |
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Climate 25% reduction in scope 1 and 2 emissions by 20252 46% reduction in scope 1 and 2 emissions by 20302 |
31% reduction in total scope 1 and 2 emissions achieved by end 2024
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Ongoing energy and fuel usage reduction initiatives including:
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Diversity Maintain 40:40:20 commitment3 to gender balance and evolve representation across and within specific teams |
50% of each gender at Board level among Independent non-executive Directors
36% women at senior executive level4
46% women across all Atlas Arteria employees5
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One position was vacant at the senior executive level as at 31 December 2024. Geraldine Leslie was subsequently appointed to the Executive Committee in February 2025, commencing April 2025 |
Ongoing commitment to achieving a 40:40:20 gender balance at all levels. We aim to meet our target of gender balance on candidate shortlists during the recruitment process: 40% women, 40% men, with the remaining 20% flexible to any gender |
Supporting National Safety Month
Safety at Dulles Greenway is the top priority. During 2024, the business participated in the National Safety Council’s National Safety Month, which takes place annually in June. As part of this initiative, the Greenway shared free weekly resources from the National Safety Council to enhance safety, ensuring its employees are protected both on and off the job. This year, the resources focused on safety engagement, roadway safety, risk reduction and preventing slips, trips and falls. Additionally, all Dulles Greenway employees participated in CPR, automated external defibrillator (AED) and first aid training.
