Stakeholders Engagement
Building relationships based on trust, transparency and respect.
We create meaningful connections with our stakeholders and build relationships based on trust and mutual respect. We listen and engage in open and transparent dialogue, taking the time to understand each stakeholder group’s unique needs and concerns.
Stakeholder Engagement
Investors
Partners
Governments and regulatory authorities
Employees
Supplilers
Customers
Communities
Stakeholder group
What matters most
Solid financial performance and management. Delivering on commitments. Generation of total investor return. Sustainable and ethical business practices.
How we create value
- Transparent, open and timely communication and financial disclosures.
- Listening and responding to feedback.
- A well-articulated business strategy focused on business optimisation, capital management and associated growth opportunities.
- Delivery of distributions and total investor return.
- Strong governance and risk management procedures.
- Delivery against our Sustainability Priorities.
Engagement highlights 2025
- Annual and half-year corporate reporting and investor and analyst briefings, supported by quarterly traffic and revenue updates.
- Institutional and retail investor and proxy advisor meetings.
- Institutional investor and analyst surveys.
Stakeholder group
What matters most
A mutually beneficial partnership, grounded in respect for one another’s complementary skills, a spirit of collaboration, transparency and an aligned vision of success.
How we create value
- Providing expert operating and technical capabilities.
- Consistently collaborating and contributing ideas, insights and learnings for ongoing prioritisation of safety, commitment to sustainability, business optimisation and shared success.
- Promoting the shared businesses’ short and long-term interests.
- Transparent, timely and regular communication and meetings.
Engagement highlights 2025
- Regular monthly meetings with partners.
- Quarterly meetings with our businesses' Boards and Joint Venture entities.
- Working together with partners and other stakeholders within our businesses.
Stakeholder group
What matters most
Operating ethically, responsibly, transparently and compliantly. Aligning with broader societal interests and positively contributing to the economy.
How we create value
- Strong, constructive relationships with governments, local authorities and regulatory bodies, focusing on providing solutions to support government needs.
- Full compliance with all concession contracts and regulations.
- Exceptional ongoing management of motorway infrastructure and safety.
- Helping governments to develop and deploy public policy outcomes that benefit society.
- Strong community engagement and a commitment to sustainability.
Engagement highlights 2025
- Engagement with the Virginia State Corporation Commission, Loudoun County, the Virginia Department of Transportation and Virginia Office of Attorney General in technical working groups prior to filing a new rate case application at Dulles Greenway (submitted December 2025).
- Supporting APRR's engagement with the French Government.
Stakeholder group
What matters most
A work environment that prioritises safety and wellbeing. Meaningful employment and competitive remuneration, benefits and working conditions.
How we create value
- A safety-first, inclusive culture, in which our STEER values guide us.
- Actively listening to, and acting on, formal and informal employee feedback.
- Honest, open and regular two-way communication via various channels.
- Formal development opportunities and wellbeing support programs, so people can be at their best.
- Attractive remuneration, rewards and benefits.
- Flexible working conditions, supporting people to find the right balance.
Engagement highlights 2025
- Safety Culture Index assessment and survey at Atlas Arteria and our wholly and majority-owned businesses, Bradley Curve¹ assessment at APRR.
- Introduction of an annual Health and Wellbeing Calendar across corporate offices.
- Preparation of a Psychosocial Hazards Register for corporate.
- Updates to key policies including the Code of Conduct and Diversity and Belonging Policy.
Stakeholder group
What matters most
Fair and transparent business practices, including ethical behaviour and integrity.
How we create value
- Building long-term, mutually beneficial relationships with partners and suppliers based on respect and transparency.
- Promoting responsibility and upholding important supply chain standards by embedding compliance through our Supplier Code of Conduct.
- Offering on-the-ground training and shared learnings.
- Fair and timely payments
Engagement highlights 2025
- Supplier screening of direct suppliers and those of our wholly and majority-owned businesses to promote alignment with objectives and values, particularly regarding human rights, health and safety, the environment, modern slavery and labour practices.
Stakeholder group
What matters most
Safe, fast, reliable, convenient, comfortable and affordable travel options 24/7.
How we and our businesses create value
- Providing safe, well-maintained roadways that offer reliable, fast and cost effective travel options, connecting people and keeping economies moving.
- Making travel easier with realtime information across multiple touchpoints, allowing customers to plan their trip.
- Enhancing the travel experience with services such as rest areas, carpool carparks and lanes, electric vehicle charging stations, automated technology and driver safety educational campaigns.
- Connecting through multi-modal transport hubs enabling customers to complement their road travel with lower carbon alternatives such as carpooling and public transport.
Engagement highlights 2025
- Supported our businesses to engage with customers through: Open invitation for feedback via phone, app, website and in-person customer service centres.
- Trained response teams to get customers back on the road as quickly as possible.
- Communication campaigns including information on safe travel.
Stakeholder group
What matters most
Responsible business practices and a commitment to positive impacts on local communities, the economy and the environment.
How we create value
- Consistent and transparent engagement to understand and respond to community needs.
- Connecting people with employment, via job creation and the use of our motorways.
- Supporting community organisations and local community groups by way of donations, educational opportunities and free use of our motorways for fundraising events and critical community services.
- Facilitating access to emergency services through free emergency vehicle travel on our road networks.
- Minimising our environmental impact and carbon footprint and protecting local flora and fauna.
Engagement highlights 2025
- Review of the Atlas Arteria's Gives Back Program, including matched donations and employee volunteering.
- Supporting local businesses by investing in programs and events, for example Run the Greenway event and supporting local neighbourhoods' beautification projects in Chicago.
